Ejecutiva de reservas individuales
Buenos Aires City, B, AR
Ramada by Wyndham is now seeking a Ejecutiva de reservas individuales to join our team at Ramada by Wyndham Buenos Aires Centro Hotel in Buenos Aires, Buenos Aires.
Propósito
Atender las llamadas telefónicas y manejar las bandeja de entrada de mails con reservas dándoles seguimiento para su correcta carga en el sistema Desbravador, la gestión de su pago en base a las políticas de la cadena y la nominación de sus habitaciones
Principales funciones & responsabilidades
Responder y cotizar pedidos de reservas individuales de acuerdo al tarifario vigente según el segmento para mantener un contacto fluido y personalizado con los clientes y concretar la mayor cantidad posible de reservas
Cargar reservas en el sistema hotelero Desbravador
Gestionar y solicitar pagos de reservas con vencimiento
Nominar reservas antes de la fecha de Check-In
Verificar que las reservas a futuro estén correctamente cargadas en sistema y corregirlas en caso de hallar errores para controlar que no haya errores de carga y que la disponibilidad reflejada en sistema sea la real
Educación & experiencia
- Terciarios/de Grado en curso/finalizado en áreas de Hotelería/Turismo
- Experiencia en pasantías, posiciones similares o en Call Center
- Idiomas: inglés avanzado excluyente y portugués básico
- Word, Excel intermedio
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Ramada by Wyndham Buenos Aires Centro Hotel, Paraguay 857, Buenos Aires, Buenos Aires N/A
Employment Status: Full-time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.